Operation Update

Operation Update

Updated:  6/3/2020

Handley Regional Library System Operations Update

CURBSIDE PICK-UP AND ONLINE HOLDS RESUME JUNE 8

We are excited to announce the implementation of contactless curbside pick-up of up physical materials by appointment beginning Monday, June 8 at all library locations. Patrons will be able to place holds for items either online or by phone to the Bowman Library, 540.869.9000, ext., 4; Clarke County Library, 540.955.5144; or Handley Library 540.662.9041, ext. 10.

Physical materials can be reserved with up to 10 items requested on each library card. The outside book returns remain open for the community to bring back library materials that were borrowed previously and due back.  The buildings remain closed to the public.

How to Pick-Up Materials:  Patrons are asked to stay in their cars until library staff step away from the material cart to practice safe social distancing.  Appointments must be scheduled in advance. 

  1. Patrons can reserve materials online through the catalog or by calling their local branch from the numbers and extensions listed above.
  2. You will receive an email, text, or phone call from library staff when your materials are ready.
  3. Call your local branch to coordinate a pick-up appointment.
  4. Pick-up library materials at the designated curb signs:  Handley Library is at the back of the building next to the drop boxes, Bowman Library is at the front of the building, and Clarke County patrons will need to physically enter the Berryville-Clarke County Government Center following the posted guidelines and pick up their materials from a table outside the library doors.

Read the official announcement on pick-ups and holds here.  Questions?  Email info@handleyregional.org. 

WE ARE READY FOR YOU TO RETURN YOUR BORROWED MATERIALS

All outside book return kiosks are open!  You can return all of your borrowed materials at the drop boxes located in the parking lots at each library location. 

Please practice social distancing when depositing materials, staying in your car as able.  Book drops will be emptied several times each day and returned items will be quarantined and sanitized before returning to the shelves.

All fines will be suspended while the buildings are closed to the public. 

Book donations are not currently being accepted.  Please hold on to these until we are able to receive book donations. 

LIBRARY BUILDINGS ARE CURRENTLY CLOSED TO THE PUBLIC

We will provide an update here when we can safely open the buildings to the public along with new operating procedures/safety precautions.  We need to re-open service levels in stages and we appreciate your patience and support.

BOOK DONATION DROPS ARE CLOSED

We are no longer able to accept donated books at this time at the book drops.  The donation drops are locked.  Please do not leave donated materials on library property as we are unable to safely handle them.

CLEANING AND STERILIZATION OF MATERIALS & SPACES

We are following all guidelines issued Centers for Disease Control and Prevention and local health authorities.  Staff will only handle materials while wearing face masks and gloves. There will be no physical contact between staff and customers at this time.  Materials will be either brought to customers on a cart or left on a designated table for customers to pick up while staff remain at a safe distance.

While in the buildings, staff will be wearing masks and gloves when working with shared spaces and following safe social distance procedures.  Surfaces and materials are being sanitized several times a day for continued safety.


Virtual Summer Reading Programs & Resources for Families

We are offering several virtual programs for kids, teens, adults, and families to enjoy on Facebook and Instagram. Please check our website calendar for the latest virtual programs.  You can follow us on Facebook and Instagram @handleyregional to view these live. 

Adult Summer Reading Program:  https://www.handleyregional.org/asrp2020

Kids and Teens Summer Reading Program: https://www.handleyregional.org/youthsummerreading 

We also have a list of resources on our website families can use while at home, including sample education and entertainment schedules, LIVE animal webcams, virtual museum tours, and more:  https://www.handleyregional.org/blog/stuck-home-your-library-here-help

Notice about Digital Materials

We have several ways for you to enjoy digital materials at home or the location of your choice.

How to Get a Digital Library Card While the Buildings are Closed

To get a Handley Regional Library System card to access many of the tools in our digital library, first complete a library card application. The link is available on this page:https://www.handleyregional.org/librarycard

We will then email you the HRLS card number for use with our Digital Library services.

When we’re open again you would be able to pick up your physical card by showing your driver’s license, assuming that it lists your current physical address. If not, then we would need verification of your physical address when you pick up the card.

If you have any questions, please feel free to email info@handleyregional.org


How to Contact the Library

We are available to answer questions over the phone or through email: 

Handley Library - 540.662.9041

Bowman Library - 540.869.9000

Clarke County Library – 540.955.5144

Information Desk:  Info@handleyregional.org


Further Updates

We will provide additional updates on this webpage, on social media, and other public outlets as able.